Receptionist

servicecenter

Zeecom Mobiles and Computers is looking for a lady for reception. Candidates must be friendly, well-groomed, hardworking and able to work long hours. Minimum requirements are Education: COSC or Equivalent with 2 years’ experience in an office environment. Applicants may send their applications with CV to [email protected], Dead line for submissions is 16 November 2016.

Job Title: Receptionist
Company: Zeecom Computers
Department: Administration
# of Vacancies: 1
Location: Kingsway, Maseru

Job Description
Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and departments.
Greet visitors/guests/members professionally, determining the nature and purpose of visit.
Accept receipt of incoming stocks after verifying the completeness of stock received.
Appropriately label and record Job Cards for all equipment that come in for repairs and/or maintenance.
Prepare equipment to be returned to the supplier for delivery.
Record equipment returned to the supplier.
Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries
Schedule appointments maintaining & updating calendars, reminding respective personnel of the appointments
Create and prints fax sheets, memos, mail, reports and other documents
Receive payments, record receipts for services and handle and reconcile all petty cash daily
Take and resolve complaints from customers and public being positive to negative criticism
Support the Mission, Vision and core values of the company
May be required to perform basic clerical duties, such as faxing office notes and photocopying
Assist with Admin and HR tasks as needed

Requirements
Education: COSC or Equivalent
Experience: 2 years in an office environment
Ability to build positive relationships with high level of interpersonal skills.
Excellent talent to interact with people in a positive and courteous manner
Strong written and verbal communication skills
Ability to prioritize tasks according to importance in a fast paced environment
Multi-tasking capability without compromising on quality
Must be fluent in English and command the language well
Must be proficient in handling stock and customer equipment.
Must be proficient in handling office equipment and tools including complex multiple lined telephones, printers, photocopy machines etc.
Dependable, punctual and able to work in flexible working hours
Basic knowledge of Microsoft Office Applications, specifically MS Word and Excel.

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